Can I get Free Samples?
Yes! Our free sample packs include several real chips and the packs show every finish and color option we sell. Sample packs ship every day and they only take 2-3 days to arrive.
It takes us about 30 minutes to send any design through pre-press and print it. It takes us the same amount of time to make 25 chips and since we have a 100% Satisfaction Guarantee there is little risk in putting in a 25 chip minimum order. If you don’t like the chips when they arrive, we will fix it or refund the order.
However, if you place a large order (1000 chips or more), you can get a free chip made with your design on it and sent to you overnight for free. Once an order is placed, please request a “prototype” chip to be sent to you overnight (just Contact Us here with your order number).
We recommend not going below a 6 point font size. We can technically print smaller, but it sure hard to see 5 point or smaller text on a poker chip.
If it looks blurry on the screen, it will likely print blurry. We are happy to take a peek at your Saved Design if you Contact Us. We can tell right away if it’s going to work or not.
600 DPI in almost all cases.
All standard “image” file types are accepted like JPG, PNG, GIF, PSD, etc.. You should also be able to upload vector files such as .AI, vector PDF, or .EPS files but sometimes our uploader does fail depending on how the files are saved. If you hit a snag, please Contact Us and we’ll get it resolved.
Yep, photos print nicely to poker chips. Just keep in the mid the print area is small relative to normal photo print out so where a face might print great it may be hard to make out some details in a large family photo.
Yes you can, but it’s a bit tricky to do using our design tool. Please design your chip and save it, then Contact Us and we will “set up” the numbering the way you like.
We offer hundreds of templates that we build ourselves based on customer demand. You can see some here. We’re happy to tweak any design as well to help you get a chip designed exactly the way you want it.
Yes we can. The following table shows the associated “RGB Hex” value for each chip color. For example, the Red Clay Composite Poker Chip is made to match Pantone 186C which is roughly equivalent to RGB# c8102e (200,16,46).
- Clay Composite Colors
- Clay Chip Colors
|Chip Color||Pantone||RGB Hex|
|Light Blue||297 C||71c5e8|
Yes, please Contact Us 9-5pm Mountain Time and if you have saved a design or added it to cart we can see it and help tweak it. If we’re closed you can send us what you have and we’ll work on it the following morning.
For best print quality, we recommend uploading vector artwork or high resolution images at 300 PPI or better. All of our design templates are made primarily in vector format so those elements will always print perfectly. If you are designing Photoshop, check your resolution by selecting Image > Image Size…
We technically print at 600 DPI, however, any quality you have over 300 PPI is “good enough”. Since our “print area’ is between 1 and 1.5 inches on all of our chips, that pretty much means any “pixel” image you have over 800 pixels is more than adequate to guarantee a perfect print (800 pixels / 1.5 inches gives us a 500+ PPI). Bottom line: if it doesn’t look pixelated on your screen, it’s going to print just fine on a poker chip.
We move pretty fast to get new orders out the door ASAP. If you made a mistake please Contact Us as soon as possible and we’ll try and get it fixed before production begins.
Not really. We do use special inks to hit some neon colors well, but generally speaking we will not be able to print neon colors.
Yes, you can upload .AI and vector PDFs. We struggle a little with some EPS files. If you have an EPS that won’t upload please Contact Us and “Attach a file”.
There are two types of image files: Raster and Vector. Vector images are made with a program like Adobe Illustrator or Inkscape and we see this primarily for logos and text. It’s a “lossless” format so it’s technically perfect for printing, however, or printing on poker chips, it doesn’t matter very much if you don’t have a vector available. If you have a vector file available though you should use it. Our designer will allow you upload the vector in most cases.
RGB is what our computer monitors use to display color. Color light basically is used to make what we see. Our goal is to then print using CMYK inks to best match what you see on your screen. You can upload either CMYK or RGB files to our designer and it will do it’s best to show you what it will look like when printed. So, if it looks good on your screen it should print very close to that color on the physical chip. We spend a lot of time on “color management” to make sure what arrives to you matches what you see on the screen. Caveat: if you have an old monitor or it’s wildly out of calibration that is a problem as what you see will not be what we see. If that’s the case, you may want to stick to our templates.
Not really. If you call out a “Spot Color” like a Pantone to us though we will do as best we can. We can guarantee about a 90% color match.