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What is your return policy?

What is your return policy?

The ChipLab Promise

We'll do whatever it takes to make sure you're happy.

Exchange, credit or refund is guaranteed for all orders. We want you to love your chips. If you are not satisfied for any reason with any chips that you purchase you may return your purchase for a replacement, credit or refund until within 30 days of receipt.

Rushes & Super Rush Shipping Fees

In the unfortunate event that a Super Rush order has been delivered after the estimated delivery date, we will refund you the shipping charges. Please allow up to 8 business days for the payment to be reversed on your card.

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Weekdays: 8am - 12:30pm

Leave us a message after 12:30 or over the weekend and we will return your call the following business day.


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