As a customer you have the option of exchanging an eligible item instead of returning it for a refund. You may be able to process an exchange yourself for certain eligible items in your account. If an item is eligible, you will see an option in your account to select an item to exchange, and will be provided the instructions and terms that apply to your exchange. You also always have the option to contact us via phone, chat, or email, and we will gladly assist you with the exchange process. Our Customer Loyalty Team is available 24/7 and more than happy to help!
Weekdays: 8am - 12:30pm
Leave us a message after 12:30 or over the weekend and we will return your call the following business day.
Help us solve your issue. Send us a message through our contact form.