Jack LangerFebruary 19, 2020
great
Customer reviews
Verified reviews from ChipLab customers, across all of our products.
4.75Based on 7,576 reviews
451 reviews with 4 stars · Clear filter
Jared W.February 17, 2020
Nice
Nick R.February 16, 2020
After hearing from my friend who recommended them I followed up and my order came in at the tail end of the expected window. Might rate 5 after next order.
Bruce LucierFebruary 16, 2020
1. I was, overall very happy with this purchase. 2. However, in the field containing the text "$1,000,000" the color was not the same as depicted either on the website nor on the receipt that came with the product. I had hoped to duplicate the pink of the overall chip color, but instead I got a kind of violet color. 3. Had it not been for that defect, I'd have rated the chips as a "Five Star." 4. Elsewhere, I didn't find the site software intuitive. At some point I got into a different "mode" of editing the chip, possible a different page, and what used to work didn't work any more. I got it to work, but in my eyes there seemed to be two separate modes of operation that didn't use the same programming rules. The first mode I encountered worked well. The second, not so much.
Cassidy T.February 15, 2020
chip lab absolutely butchered my order. the only reason they get 4 stars is because their customer service was excellent.Erik Hanson was able to answer my questions without any stupid fluff and although my order was incorrect, he was able to get another ordered for me within a few days. Chip Lab; this review could have gone a very different way if it weren't for Erik.
Cole B.February 12, 2020
I am pleased with my order and will order in the future. There were some errors on a few chips I ordered, including a misprint as well as clear coating errors. These errors were very few and far between, and for the most part I am extremely happy with my purchase.
THOMAS PALILONISFebruary 11, 2020
I should have chosen a larger font, otherwise, I am happy with the results.
Vicky M.February 10, 2020
nice sample
nice sample
AnonymousFebruary 9, 2020
There appeared to be one
There appeared to be one chip type missing, the hot stamped gold sample chip. Now I'm sure if that's still an option you guys have, but if it's not then it should be taken off the sample card.
James P.February 6, 2020
I love the Chiplab chips, and their customer service team is amazing and responsive. I would absolutely recommend ordering them, and it is by far the best option I have found for custom chips. Why only four stars? The "Clay Poker Chips" product name is misleading; they are a composite plastic with a weighted metel insert. The chips look and play great, but the product description doesn't make it clear that these are not 100% clay. To be fair: real, 100% clay chips are far more expensive than these, and I am extremely happy with the Chiplab set.
Michael ContrerasJanuary 31, 2020
Chips are nice. Will have
Chips are nice. Will have to order for our bar.
Joe K.January 21, 2020
I can’t give a perfect score since the order was incorrect, but customer service did fix the mistake in a timely and courteous nature. Overall good experience.
EDWARD H.January 2, 2020
Clay chips are amazing -
Clay chips are amazing - great feel and weight. Pictures turned out awesome and are the envy of everyone who sees them. Quality control on them is too notch. One star off because the gunmetal case I ordered was either used previously or is extremely fragile on the interior. The felt lining of the case arrived ripped in several places and is coming unglued from the frame. Not ideal but at least the chips are solid!
Edgar G.December 28, 2019
The chips came out good, eventhough is not the correct one's I ordered. I wanted double white line on top and they did not come like that
Jay P.December 24, 2019
They look great except I have one chip that is slightly larger than all the others.
Joe s.December 18, 2019
Great quality. Just wish the designing on the web site was easier. It took much effort and was counter intuitive. I would order it again though.
Joshua W.December 17, 2019
The Chips themselves turned out great! There were a few with random color blotches, but all in all i was pleased with them. One hick up was that my confirmation of my purchase came a little later and the shipping date was not accurate at all. I called and it was shipped 4 days later then the date listed on the confirmation.
Heather JonesDecember 15, 2019
I LOVED every purchase from CHIPLAB besides the clay chips without the direct printing, however they were amazing and sent out new ones to me right away. Therefore I still give them 4 stars! I'll upgrade once I get my direct print clay chips. :) Thanks ChipLab. They are wonderful at keeping their customers happy!
AnonymousDecember 12, 2019
Very nice chips. Unfortunately cannot
Very nice chips. Unfortunately cannot purchase any at this time due to money restraints.
Kristi B.December 12, 2019
really cool however you can see the lines in from the printer in the writing.