Chips arrived in a timely manner, exactly how I expected them to look and feel. The only issue I experienced was with the design tool itself, which made it difficult for me to properly align my text and fit my design the way I wanted it to look. Because of my struggles with the designer the chips have a little bit of asymmetry with the text. I think in future orders I would simply get the proofs ahead of time to make sure that my designs are complete and exactly what I want. I'm still very pleased with the quick turnaround and accuracy of the final product TO the design studio's preview.
Ordering the chips were very easy. The website designer had a few frustrating features that didn't work quite as intended. It took a little bit of tinkering to get it to do what I wanted. Things like image sizing, text placement, and layers didn't always work smoothly and I had to recreate what I've done multiple times. The product itself was delivered within the estimated time and packed well. Chips felt good but has an ashy haze to the color. It looks like the chips were just taken off the assembly line and packed right away. Edges are pretty sharp and the chip color has a raw look to them. I'm trying to figure out if I can polish them or something. I'm hoping the edges will wear down a little as the chips get used. Overall, I'm satisfied with the quality of the chips and free shipping. Also, quoted prices already included tax so nothing was added on at the end (good in my opinion). If the chips came "shined" up or a little more rounded on the edges I would have given a full 5 stars. They may have come that way because of the type of chip I ordered as well. (Clay, 3-toned inlay).
They turned out good but the picture is a little bit blurry. The QR code still works great, they look good and only one of them had a blemish on it so overall, I’m happy. But the printing could’ve been clearer… that could be the online app file upload part or it could be their printing I don’t know. Also I have some friends that have ordered 25 quantities or small quantities and they didn’t put any packaging in the box so by the time they arrived, they were all chipped from bouncing around in the box. Luckily, I did not have that problem. Not a huge amount of filler but just enough they stayed in a stack during transport.
The print looks nice, though a bit more details could have been better for my specific project. Also the tool to center my logo was a bit hard to use, I uploaded a square, and I had to change the center on the website so my logo could be centered. It's not perfect but I'm very happy of the result. I'm thinking of using Chiplab to create my business card on a chip.
Chips have a nice, premium feel and are nicely weighted. I attempted to scratch through the customized design and it takes a LOT of effort to scratch. You will not scratch through it by accident or through normal playing habits. I would recommend ordering 25 to start to make sure you like your design as my design needs some tweaking. Also, if your chip design contains letters or numbers, i would highly recommend taking a screen shot of your design and while holding a standard size poker chip next to your phone, resize the image on the screen until it matches the actual size of a real poker chip. This will give you a better, more realistic view of the actual size of the letters or numbers as they will appear on the chip.
My chips came out great! They look just like the proof and I couldn't be happier! But...... shipping on the other hand was not so good.... They took much longer to arrive then I expected. I would consider this when ordering again.
only thing was that there was a delay. I had to call after the last day of the expected delivery, leave a message, and wait for a reply (I sent an email too). I got a reply saying production was delayed. (1 week). product is very good.
The 1,100 chip order arrived on time and the league loves the new clay chips! I would have given you a 5 star rating if you allowed more customization with edge coloring. I hope you will make this an option in the future.
The chip was a success with our conference but some of them had an issue with the printing quality. That being said we are about to order more for the next event.
I received one less chip than ordered. Not a huge deal, but a bit of a bummer. I don't expect them to send me the additional single chip that was missing from my order. Otherwise, quality was good.
I like the texture and feel of the chip itself but the layout I chose not do much. I chose to customize my own chips, in doing so the font size I chose was way too tiny. I just wish they had a better way to see actual finished product to scale before okaying to proceed
I ordered these chips for an event and even dough for some reason FedEx lost them. Customer service was nice enough to reprint and resend just in time.
