Verified reviews from ChipLab customers, across all of our products.
Ordered Dec 13th. Have had issues with order and not having the case in stock that holds chips and cards. Then issues with shipping. The only good thing I have to say at this point is how active your customer service is will answering emails. As far as the product unsure yet as this was a Christmas gift that hasn’t made it yet to its intended person yet.
I’ve no idea - vendor not responsive to phone calls or emails. Ready to reverse charges and submit consumer complaints if there’s no return contact asap.
Package arrived 7 days after expected delivery date. Chips did not arrive on time for event they were ordered for.
Never received my order.
Never received my order.
Never received my order.
Never received my order.
I haven’t received them yet. Fed ex tracking shows them sitting at the same place for the past three or four days with a message that says label unreadable. So I may never get them. If they don’t show up I will he looking for a refund don’t bother with a reorder.
Shipping was late and it wasn’t commutators until later they didn’t arrive on time and I had to find something else to hand out.
Have not received them yet...:(
Have not received them yet...:(
Have not received them yet...:(
Have not received them yet...:(
Quality eh
Quality eh
Quality eh
Quality eh
I cant read the website address or email address on the back of the chip. This should have been caught by quality control as it looked good on the site, but unreadable on the chip
I ordered them to be delivered prior to leaving for our National Specialty event, they didn’t arrive until the week after. One week later than it said they would be delivered and I paid extra for faster delivery. Couldn’t be more disappointed, now I have a bunch of cute chips that I cannot use at all what a ridiculous WASTE of money!!!! Don’t recommend to anyone I know.
No one got back to my latest email. Haven’t even gotten the poker chips yet.
Chips were delivered over 10 days late and therefore not in time for my event. Although I got a call back within a few hours, every time I called customer service it went to a voicemail afte many rings. Further, delays were not communicated to me, it took me calling to find out that there were supplier issues for you. I am hesitant to come back, even though you credited me $30 towards my next order.
I ordered on 7/14/18, was given a delivery date of 7/24/18. On 7/26/18 I contacted Chiplab to find out where my order was. It was then that I was told that the black 8-stripe chip is out of stock. They did offer a couple of options: cancel my order with a full refund, they offered other color options, and even stated they could do an all black chip and ship today. I specifically asked when they would be delivered, I was told Saturday. I did not receive them until Monday. The artwork is very hard to see on the all black chip. I would not recommend using this company.
They have never been received
Never received them yet lol
I cant give a review because I did not receive the chips that I ordered on June 8th.... it is now the 27th of June ..Hopefully I will receive them soon because my credit card was already charged and I missed out on using them for a few events.